How it works
From your door and back in a day
The whole process is built around one idea: you should never have to chase us. Every window is agreed up front, every count is confirmed in front of you, and every order is checked before it comes back.
Book a slot
You choose the service, your address and a pickup window — on this site, or by sending us a WhatsApp message if that is quicker. For saree orders you also tell us the pleat style, whether you want pre-stitching, and the date you need it by.
Your collection window is confirmed immediately, not later. If you have booked before, your address and preferences are already on file.
We collect from your door
Our collection staff arrives inside your window and calls before arriving. Garments are counted with you present and recorded on a digital pickup receipt that you confirm on the spot.
This is the step that removes almost every billing dispute in this trade. You are billed on the count you confirmed, never on the estimate you gave when booking.
Sorted and tagged at the facility
Back at the facility each order is logged against a single order ID, and garments are sorted by fabric and service type. Anything needing special handling — silk, zari work, delicate synthetics — is separated here.
If we find pre-existing damage or a stain that pressing will set, we photograph it and contact you before we touch it.
Pressed properly
Garments are steam pressed at the temperature their fabric can take. Cotton and linen get full steam; silk and synthetics get reduced heat and a pressing cloth; embellished work is pressed from the reverse.
Sarees booked for the Ready-to-Wear service go through pleating, pallu setting and pinning at this stage, with pre-stitching where you have asked for it.
Quality checked
Every order is inspected before packing. Creases missed, a collar that has not set, a pleat that is uneven — it goes back for a second press rather than out for delivery.
For saree and event orders we photograph the finished drape and send it to you on WhatsApp, so any adjustment happens here rather than an hour before you need it.
Delivered back to you
Your order returns inside the committed window, on hangers or folded to your preference. Pay online beforehand, or by cash or UPI at the door.
You get a digital invoice either way, and a link to rate the order. Feedback goes straight to the founders, not into a void.
A variation
The saree route through the same process
Ready-to-Wear Saree orders follow the same six steps, with two additions: a preference step at booking and a photo confirmation at quality check.
About the saree servicePreferences at booking
Pleat style, pallu pre-stitch, blouse pinning, length adjustment and your event date.
Longer, deliberate SLA
24 to 48 hours depending on fabric and whether pre-stitching is requested.
Photo confirm before dispatch
We show you the finished drape so adjustments happen at the facility.
Event-date scheduling
Rush orders are scheduled backwards from your function, not from our queue.
Ready for clothes that are pressed to impress?
Book a pickup in under a minute. We collect from your door, press with care and return within 24 hours.