Frequently asked questions
Everything people ask before their first order
Booking, pricing, turnaround, the saree service, fabric care and where we collect. If your question is not answered here, message us — we reply within a working day.
Booking & pickup
Fill in the booking form on this website with your address, preferred date and a time slot, or send us a WhatsApp message. You will get a confirmation with your order reference and the exact pickup window, and our collection staff will call before arriving.
Yes. Doorstep collection and return delivery are included at no extra charge on all orders above our ₹149 minimum. There is no distance charge within our published service areas.
Our minimum order is ₹149. If your items total less than that, the order is simply billed at ₹149 — you are welcome to add a few extra pieces to make it up.
Yes. Call or WhatsApp us any time before the collection staff has been dispatched and we will reschedule or cancel at no charge. Once garments have been collected and processing has begun, the order cannot be cancelled.
Turnaround
Standard ironing is returned within 24 hours of pickup. The Ready-to-Wear Saree Service takes 24 to 48 hours depending on fabric and whether pre-stitching is requested. Your committed return window is confirmed at the time of booking, not after.
Yes, on an express surcharge, for standard ironing collected before our morning cut-off. Availability depends on daily capacity, so please confirm when booking rather than assuming it.
Flag the order as an event booking and give us the date you need it by. Event orders are scheduled backwards from your date and given priority handling. During peak wedding and festive weeks capacity fills quickly, so book as early as you can.
Pricing & payment
Standard ironing is priced per piece against our published rate card. The Ready-to-Wear Saree Service is a fixed fee per saree plus any add-ons you select. Bulk and corporate work is priced per kilogram on a negotiated rate card.
You can pay online by UPI, card or wallet when you book, or pay on delivery by cash or UPI. Every order gets a digital invoice regardless of how you pay.
The estimate you give at booking is only for planning. Our collection staff records the actual count in front of you at pickup and issues a digital receipt you confirm on the spot. You are billed on that confirmed count, never on the estimate.
Ready-to-Wear Saree
Your saree is pressed, pleated to an even measured fall in the style you choose, and the pallu is set and pinned. Pre-stitching of the pleats and pallu, blouse pinning and length adjustment are optional add-ons you select at booking.
No. Pre-stitching uses fine thread and a running stitch placed inside the pleat fold, so it holds through a full day of wear and can be removed later without leaving a mark. On delicate silks and heavy zari we adjust technique and pin placement to the fabric.
Yes — ask for photo confirmation when booking. We photograph the finished drape at quality check and send it to you on WhatsApp before dispatch, so any adjustment happens before delivery rather than after.
Garment care
Not at present. We are an ironing and saree-draping service, so garments should reach us clean and dry. Laundry and wash-and-iron are planned as a later addition once our core operations are established.
Fabrics are identified and separated at the sorting stage. Silk, chiffon, georgette and synthetics are pressed at reduced temperature with a protective cloth, and embellished or zari work is always pressed from the reverse.
Any pre-existing damage found at sorting is photographed and reported to you before we process the item. In the rare event of damage caused by us, raise it within 24 hours of delivery and we will resolve it under our garment-care policy.
Service area
We currently operate across selected neighbourhoods in and around our launch city — the full list is on our service areas page. If your pincode is not listed yet, send it to us; we prioritise new areas based on demand.
Yes. Our Bulk and Corporate Ironing programme is built for offices, hostels, PGs and hospitality teams, with fixed recurring collections, a negotiated per-kilogram rate card and consolidated monthly billing.
Ready for clothes that are pressed to impress?
Book a pickup in under a minute. We collect from your door, press with care and return within 24 hours.